Customer Service:
The software is supported by email and Web forum and it is offered by the Anchor Free. With access to the live chats the Elite users have gave them support. So whenever we tried to reach these then no operator is available for the help. Without its presence the telephone support is also conspicuous. It has no sign of phone number whether it is in the website which is developing or the program. To clarify to the technology of the product we put the email support for the test. For that purpose there are two query emails, first one was to answer faster with a four word answer. But there was no reply received. Thus “patchy at best” is described for the product.
We rocommends you free download hotspot shield
Security:
It provides very small amount of information to that of the VPN technology which is used by the product. The limited amount of security is provided by the company to the software users. It is done by the Malware Protection service. It helps the users to the malware sites and it allows the Elite users to “phishing and spasm sites”. It is a separate matter of encryption and a type of protection. It causes the extensive use of their websites that are not able to find out the information about technology which is being used and it is back of the fact that these software on the HTTPS protocol. The VPN technology used is the Open VPN which is revealed by the enquiry so that they can support the department. After that there is no information was given.
Compatibility:
The Hotspot Shield is tested on the Mac Book Pro by using the Mountain Lion operating system which is 10.8. In a windows environment we have no chance to test the software while the Anchor Free states that it is wholly compatible with that of the Vista, XP and with the Windows 7 and 8.
